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Be sure to keep receipts and any upgrades performed after purchase.
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Do not proceed with repairs until claim has been reported and instructions provided.
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Report claim to our office immediately following loss.
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In case of vandalism be sure to report the incident to the local Police Department and obtain a copy of the police report.
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Losses resulting from a fire require a copy of the Fire Marshall's report. |
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Be sure to keep receipts for all equipment and any upgrades performed after purchase.
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Report claims to our office immediately following loss. You can report a claim online here, or call 1-800-800-1492.
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In case of a theft be sure to report the incident to the local Police Department and obtain a copy of the police report. If loss occurred overseas please obtain a translation of the police report.
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Required documentation needed for theft claims:
1. Detailed Statement
2. Proof of Ownership
3. Police Report
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 | For damage claims, Safeware will dispatch a box to bring the damaged unit to a repair facility for diagnostics and repair. Once repaired the unit will be shipped back to you with all shipping charges being covered by your Safeware policy. | | | | | There is no deduction for depreciation. In the event of a total loss, the replacement would be based on like kind and quality equipment available on the retail market at the time of claim adjudication. | | | | | Repairs take an average of 5-7 business days. | | | | | Don't forget to update your policy in the event of a theft or total loss damage claim! Simply update your policy in the self service section of this site or call one of our licensed agents at 1-800-800-1492! | | | |