Safeware provides a Fun and Engaging work environment that cares about its associates and customers. Join our energetic and dedicated team today! Check out below for current opportunities.
Location: Dublin, Ohio - Department: Solution Center
The Claims Experience Specialist will facilitate a service event for the customer and accurately process the claim in a courteous, sincere and timely manner. Forwarding the appropriate forms and helping the customer with completing and returning the necessary documentation to resolve the loss. See full job description
A Customer Service Specialist is dedicated to providing Best in Class Service and support for all inbound calls to Safeware’s Solution Center in a prompt, thorough and professional manner. See full job description
The Furniture Technical Advisor is responsible for advising and consulting on claims submitted for furniture. This would include service orders, parts ordering, troubleshooting, audits of claims, and process improvement within our furniture claims team and call center. This role requires strong attention to detail, the ability to learn fast, to manage ambiguous requirements and a strong quality and productivity focus. Looking for a critical thinker to assist internal and external customers professionally and in an efficient manner. This individual will work directly with their team and additional departments on assigned projects to help improve efficiencies and add value to Safeware. The successful candidate will possess strong diagnostic skills, and quality verbal communication abilities. They will need to be self-directed individual who projects a positive attitude to customers and co-workers. See full job description
Location: Dublin, Ohio - Department: Marketing
The Marketing and Communications Specialist position requires that the associate manage the company brand and promote the organization and its products through communication, public relations, and content/copy design for a variety of collateral. This role researches and develops content for publication of products and programs in a variety of mediums including press releases, whitepapers, newsletters, emails, internal and external articles, etc. Prepares presentations geared towards associates, prospects and customers. Familiar with a variety of the field's concepts, practices, standard tools and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks that require a high level of attention to detail, often under tight deadlines. See full job description
Location: Chicago, IL - Department: Program Development
The Program Development Manager (PDM) is responsible for maintaining and growing relationships with assigned existing clients with a goal of increasing revenue. The PDM role is designed to allow the customer to have an advocate at Safeware. See full job description
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