Protect Your Investment and College Proof Your Device! 

Safeware partners with hundreds of college campus stores nationwide to offer students, families, and faculty a variety or protection plan options for their new devices.

Card Program

With several plans to choose from, Safeware’s Card Program offers a variety of coverage options designed to fit YOUR device needs. You choose! 1, 2, 3, and 4 year terms are available.

These cards can be purchased from participating college partner stores to cover any type of consumer electronics including tablets, laptops, smartphones, TVs, high-end headphones, gaming systems, and more! It’s all based on the purchase price of the device and how long you’d like your device to be covered.

Post Repair Program

If it has happened once, it’s likely to happen again!

Safeware provides 1 year of coverage on devices that are repaired by your campus store as long as they have a 90-day parts and labor warranty (this is usually provided by the company that repaired your device but you may want to check just to be sure). These cards are also available on refurbished units that do not currently have a Safeware Protection Plan!

Trade-Up Program

Out with the old, in with the new! That's the goal of our Trade-Up program!

Powered by Clover, the Trade-Up program allows students to trade in their old devices for store credit to use on future purchases, including new devices, tech accessories, or Safeware Plans! Visit your Campus Store to find out if they offer Safeware’s Trade-Up Program and get a quote on your old tech today!

1 in 3 Students Covered by Safeware Will Have a Claim!

Quick Links

Report a Claim

Need to file a claim on your device? It's a quick and easy process to report you claim and get things started. 

Check Claim Status

Check the status of an existing claim. If you have your claim number, you can also call 800.800.1492 for automated claim status. 

Register Your Plan

Thank you for purchasing a protection plan! Register your plan for the best experience possible if you were to have a claim.

Lost Your Card

Things happen and cards get lost. Use this process if you need to register, but don't have your plan card handy.

FAQ

Answers to some of the most commonly asked questions related to higher education protection plans.

Contact Us

Not finding what you're looking for? You can contact us in a number of ways for assistance. We're here to help! 

Common Questions About The Campus Store Program.

All plans in Safeware’s Card Program protect against mechanical/electrical failure, manufacturer’s defect issues, failure during normal use, and accidental damage from handling (cracked screens, liquid spills, drops, falls, etc.).

Hmmm… not much! A few examples would be:

•Abuse or neglect of a device (think: you dropped it out your dorm room window to see what would happen.)
•Normal consumption of a device battery.
•Mechanical issues happening within the manufacturer’s warranty period (because your device manufacturer should be helping you take care of those issues.)
•Lost property or mysterious disappearance of a device.

See full terms and conditions for complete coverage details.

It’s easy! Once a claim is filed and approved by Safeware, we’ll direct you to one of our authorized service locations based on where you are located and the type of repair work needed on your device. Many of our Campus Stores do their own service, so that’s usually the preferred option. However, if you’re traveling or not on campus for any reason, we can help you find another location convenient to you!

We’re so glad you asked! The major differences between Safeware and AppleCare+ are:

• AppleCare+ is 3 years, Safeware offers up to 4 years of coverage.
• AppleCare+ has MAJOR deductibles that have to be paid (on top of the cost of the plan) before service can be completed. Safeware has $0 deductibles on all plans.
• AppleCare+ has a 2-claim limit for accidental damage every 12 months. Safeware doesn’t limit the number of claims – with us, and you have up to the amount of money you spent to purchase the device available in funds to use on repairs.
• Safeware offers complimentary theft coverage on all plans for all types of devices – AppleCare+ doesn’t even offer this option to customers!

Our terms and conditions can be found here and should help answer any questions you have about the details of coverage.

You can engage us in a number of ways:

• Chat
• Facebook
• Twitter
• LinkedIn
• Instagram
• Phone: 1.800.800.1492

Exclusions and limitations apply.  Please see terms and conditions for full coverage details. Coverage provided by National Product Care Company, except in AZ, FL and OK, where it is Service Saver, Incorporated, (FL license number 80173, OK license number 44198049) and in WA where it is ServicePlan Inc. All located at: 175 West Jackson Blvd., Chicago, IL. Administered by Safeware 5700 Perimeter Drive, Suite E, Dublin, OH 43017, 1-800-800-1492.