Welcome to the Solution Center. We're Here to Help with Any of Your Protection Plan Needs.

How Can We Help Today?

If you have any existing plan, select one of these common options below.

We anticipate, understand, and focus on our customers' needs and make meeting those needs our first priority. We are committed to providing a high level of service to our customers that ensures they can own their products with confidence.

Quick Links

Report a Claim

Need to file a claim on your device? It's a quick and easy process to report you claim and get things started. 

Check Claim Status

Check the status of an existing claim. If you have your claim number, you can also call 800.800.1492 for automated claim status. 

Register Your Plan

Thank you for purchasing a protection plan! Register your plan for the best experience possible if you were to have a claim.

Lost Your Card

Things happen and cards get lost. Use this process if you need to register, but don't have your plan card handy.


Answers to some of the most commonly asked questions related to higher education protection plans.

Contact Us

Not finding what you're looking for? You can contact us in a number of ways for assistance. We're here to help!