Location: Dublin, Ohio - Department: Solution Center

The Furniture Technical Advisor is responsible for advising and consulting on claims submitted for furniture. This would include service orders, parts ordering, troubleshooting, audits of claims, and process improvement within our furniture claims team and call center. This role requires strong attention to detail, the ability to learn fast, to manage ambiguous requirements and a strong quality and productivity focus. Looking for a critical thinker to assist internal and external customers professionally and in an efficient manner. This individual will work directly with their team and additional departments on assigned projects to help improve efficiencies and add value to Safeware. The successful candidate will possess strong diagnostic skills, and quality verbal communication abilities. They will need to be self-directed individual who projects a positive attitude to customers and co-workers.  See full job description

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