Self Service


Manage your policy online



Questions? Call 1-800-800-1492!


  Please Remember



To change the primary name on your policy, a written request can be faxed to 614-781-0559 or mailed to:


 Safeware, The Insurance Agency, Inc.
PO Box 26296
Columbus, OH 43226-9905



All endorsements and renewal payments will be processed within 1 business day. Confirmation will arrive via mail within 8-10 business days.



Only the named insured can make changes to a policy.



Make sure to update your policy following any equipment changes.






Have a question? Be sure to check our FAQ page!



Problems with the online self service? Call one of our Licensed Customer Service Representatives at 1-800-800-1492, 9am to 7pm, EST.



Need to file a claim or check status on an existing claim? Visit our Claims Center to file a claim online or submit a status request.


Computer Care 101


* Keep liquids away from your system! Even a small amount of liquid spilled on a unit can result in significant damage.
* Don't put your laptop in a bag with heavy items such as books.
* Make sure to use a surge protector to help prevent loss from power surges and lightning.

Back up your data on a regular basis in case of theft or total loss.



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