Contact Us

Contact Us for Answers to Your Questions.

Quick Help

Have you checked out these common self-help options?

You can file a claim 24/7 by clicking here and locating your plan or policy. You can also call our automated self-help system at 1.800.800.1492.

Looking for the status of your open claim? Just click here for a real-time update on where your claim stands. You can also call our automated self-help system at 1.800.800.1492.

Our K-12 enrollment portals are located at https://partner.safeware.com. You will need to have the username and password provided by your school to access the site. If you cannot locate that information, please contact your school directly for assistance.

If you purchased a protection plan at your college, but cannot locate your card to register, just click here for our lost card registration process.


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Get in Touch

There are a variety of ways to reach us. Send us a message, give us a call, or visit us on social media!


The Office

  • Address: 5700 Perimeter Dr. STE E, Dublin, Ohio 43017
  • Phone: 800.800.1492

Business Hours

  • Monday - Friday 8am to 5pm
  • Saturday - Closed
  • Sunday - Closed